Effective Date: 20 March 2026

Overview

This Privacy Policy explains how Gardens Design & Build Ltd collects, uses, and protects personal data in compliance with the UK GDPR and the Data Protection Act 2018.

We are committed to safeguarding your privacy and handling your data transparently and securely.

1. Data Controller

Gardens Design & Build Ltd is the data controller responsible for your personal data.

2. Information We Collect

Information You Provide

• Name
• Address
• Email address
• Phone number
• Project details

Automatically Collected Data

• IP address
• Browser type
• Device information
• Website usage data

3. How We Use Your Data

We use your data to:

• Respond to enquiries
• Provide quotations and services
• Manage and deliver projects
• Maintain business records
• Improve our services
• Send marketing communications (where permitted)

4. Legal Basis for Processing

We process your data under:

• Contractual necessity
• Legitimate interests
• Legal obligations
• Consent (for marketing)

5. Marketing

You will only receive marketing communications where:

• You have provided consent; or
• It is otherwise permitted by law

You may opt out at any time.

6. Data Sharing

We may share your data with:

• Subcontractors and suppliers
• IT service providers
• Professional advisers

We do not sell personal data.

7. International Transfers

Where data is transferred outside the UK, appropriate safeguards will be applied.

8. Data Retention

We retain personal data:

• For the duration of the project and up to 6 years thereafter
• As required for legal and regulatory purposes
• Until consent is withdrawn (for marketing)

9. Data Security

We implement appropriate technical and organizational measures to protect your data.

10. Your Rights

Under the UK GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability

11. Cookies

Our website uses cookies to enhance user experience and analyze performance.
A separate Cookie Policy should be consulted for full details.

12. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

13. Updates

We may update this Privacy Policy periodically.
The latest version will always be published on our website.

14. Contact

For privacy-related enquiries, please contact us via the details on our website